Terms of service

 

TERMS & CONDITIONS

Welcome to JOKRS 👊

These Terms & Conditions (“Terms”) govern your use of the website operated by JOKRS Lifestyle under the brand name JOKRS. By accessing or using our website and placing an order, you agree to be bound by these Terms. If you don’t vibe with them, please don’t use the site.

1. Use of Our Website

  • You may use this website only for lawful purposes and in a way that does not violate any applicable laws or regulations.
  • You agree not to misuse the website, attempt to hack it, overload it, or interfere with its normal functioning.
  • We reserve the right to restrict, suspend, or terminate access if these Terms are violated.

2. Orders & Legal Use

  • This website is to be used only to make genuine enquiries and legally valid orders.
  • You agree not to place false, fake, or fraudulent orders.
  • If an order is suspected to be fraudulent, we may:
    • Cancel the order without prior notice
    • Withhold dispatch
    • Inform relevant authorities if required by law

Not cool orders = cancelled orders 🚫

3. Accurate Information

  • You agree to provide true and complete information, including:
    • Email address
    • Shipping / billing address
    • Contact number
  • We may use this information to contact you regarding your order.

Wrong info = wrong delivery = sad vibes 😬

4. Product Availability

  • All orders are subject to product availability.
  • If a product is unavailable, we may:
    • Cancel the order (fully or partially)
    • Initiate a refund

5. Refusal to Process an Order

We may cancel an order due to:

  • Product unavailability
  • Pricing or product errors
  • Fraud suspicion
  • Incorrect customer details
  • Violation of Terms

This is us protecting the brand—and you 💪

6. Pricing & Payments

  • All prices are in INR (₹) and include applicable taxes unless stated otherwise.
  • Prices may change without notice.
  • Payment must be completed for order confirmation.

7. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed.
  • Delays may occur due to:
    • Logistics issues
    • Weather conditions
    • Government restrictions
    • Operational issues
  • JOKRS Lifestyle is not liable for delays beyond control.

Good fits take time. We promise they’re worth the wait 🖤

8. Order Cancellation

  • Cancellation is allowed only before dispatch.
  • Once dispatched, cancellation is not possible.
  • Contact support immediately for cancellation requests.

9. Returns – Terms & Conditions

Returns are subject to our Returns & Exchange Policy.

We may reject returns if:

  • Product is used, worn, washed, or soiled
  • Product is damaged or missing tags
  • Request is outside allowed time
  • Product was already exchanged

10. Quality Check

  • All returned items undergo inspection.
  • Refunds/exchanges are processed after approval.
  • Failed checks may result in return to customer.

11. Invoice

  • Invoice will be provided physically or digitally.
  • Please retain it for future reference.

12. Intellectual Property

  • All website content is owned by JOKRS Lifestyle.
  • Unauthorized use is strictly prohibited.

Basically: Don’t steal our drip 🧠

13. Limitation of Liability

  • No liability for indirect or consequential damages
  • No liability for misuse of products or website
  • No liability for uncontrollable delays

Liability is limited to product value.

14. Indemnity

  • Violation of Terms
  • Misuse of website
  • Fraudulent activity

15. Governing Law & Jurisdiction

  • Governed by laws of India
  • Disputes subject to Indian courts

16. Updates to Terms

  • Terms may change without notice
  • Continued use implies acceptance